Privacy Policy

ARL Insurance Agency LLC is committed to protecting your personal information and your right to privacy.

Last Updated: April 10, 2026

This Privacy Policy describes how ARL Insurance Agency LLC ("we," "us," or "our"), located at 4715 Yadkinville Road, Suite 34, Pfafftown, NC 27040, collects, uses, and shares information about you when you visit our website at https://arlinsureall.com or contact us for insurance services.

By using our website or submitting information through our forms, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or submit your information.

1. Information We Collect

We collect information you provide directly to us when you:

  • Request an insurance quote through our online forms
  • Schedule a consultation via our booking system
  • Contact us by phone, email, or through our contact form
  • Submit an application for insurance coverage
  • Sign up for our newsletter or email updates

The types of information we may collect include:

Personal Identifiers

Full name, date of birth, Social Security number (for applications)

Contact Information

Phone number, email address, mailing address

Insurance Details

Current coverage, vehicle information, property details, health history (as applicable)

Business Information

Business name, number of employees, commercial vehicle details (for commercial quotes)

Financial Information

Payment information processed securely through our payment providers

Technical Data

IP address, browser type, pages visited, and device information collected automatically

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Insurance Quotes: To prepare and deliver accurate insurance quotes based on your coverage needs.
Processing Applications: To submit insurance applications to carriers on your behalf and facilitate policy issuance.
Client Follow-Up: To follow up on quote requests, answer questions, and provide ongoing policy support.
Policy Management: To manage your existing policies, process renewals, and assist with claims.
Communication: To send appointment confirmations, policy documents, renewal reminders, and important account updates.
Improving Our Services: To analyze website usage, improve our service offerings, and enhance your experience on our site.
Legal Compliance: To comply with applicable laws, regulations, and insurance industry requirements in North Carolina.
Marketing: With your consent, to send information about products or promotions that may interest you. You may opt out at any time.

3. Information Sharing

We do not sell your personal information.

ARL Insurance Agency LLC will never sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

Insurance Carriers

We share your information with insurance companies for the purpose of obtaining quotes and processing coverage applications on your behalf. This is necessary to provide the services you request.

Service Providers

We may share information with trusted third-party vendors who assist us in operating our website, scheduling appointments, or providing customer support — all bound by confidentiality obligations.

Legal Requirements

We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of ARL Insurance Agency LLC, our clients, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent

We may share information for any other purpose with your explicit consent.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze how our site is used.

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our site so we can improve it.

Functional Cookies

Remember your preferences and settings to personalize your experience.

Marketing Cookies

Used to track visitors across websites. Only activated with your explicit consent.

Google Analytics

We use Google Analytics to collect anonymized data about website traffic and user behavior. Google Analytics uses cookies to track interactions. The data collected (including your anonymized IP address) is transmitted to and stored by Google. You can opt out by installing the Google Analytics Opt-out Browser Add-on. For more information, visit Google's Privacy Policy.

Most web browsers allow you to control cookies through browser settings. Disabling certain cookies may affect the functionality of parts of our website.

5. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

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SSL Encryption

All data transmitted between your browser and our website is encrypted using HTTPS/SSL.

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Secure Storage

Personal information is stored on secure servers with access restricted to authorized personnel only.

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Regular Reviews

We regularly review and update our security practices to address emerging threats.

Please Note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law — including record-keeping requirements under North Carolina insurance regulations.

6. Your Rights

You have rights regarding your personal information. Depending on applicable law, these may include:

Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request that we correct any inaccurate or incomplete information we hold about you.
Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements and active policy obligations.
Right to Opt Out of Marketing: You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in any email.
Right to Data Portability: Where technically feasible, you may request your data in a structured, commonly used format.
Right to Restrict Processing: You may request that we limit how we use your information in certain circumstances.

To exercise any of these rights, please contact us using the information below. We will respond within 30 days and may need to verify your identity before processing your request.

Children's Privacy: Our website is not directed to children under 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently done so, please contact us immediately.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

ARL Insurance Agency LLC

(336) 815-5506anthanettep@gmail.com
4715 Yadkinville Road, Suite 34
Pfafftown, NC 27040

Privacy Request Hours

Monday – Friday: 9:00 AM – 5:00 PM

Saturday: By Appointment

We aim to respond to all privacy-related inquiries within 30 business days.

General Contact

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after any modifications constitutes your acknowledgment of the updated policy.

Last Updated: April 10, 2026

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